By ordering from our website you enter into an agreement that is bound by our terms and conditions. We have a number of payment options available; please contact us if you require any assistance when ordering. We do not accept cheques or transfers. It is the customers responsibility to check their order upon arrival and let us know via email of any issues immediately. Our courier requires that any breakages or damages are reported within 24 hours of the parcel being received.
Many of our products are made to order. Due to the process required to fulfil these items we are unable to amend an order. Please carefully check details including size and colour of garments before you proceed.
We are unable to amend orders or issue refunds due to discount codes not being applied correctly.
We are able to change prices and descriptions at any point without giving prior notice. No refund will be given if prices are changed after your purchase is complete, even if your order has not been shipped.
All orders will be posted to the address provided by you at the point of ordering. Due to the volume of orders we are processing we cannot guarantee that any address changes e-mailed to us will be amended before the order has been shipped so advise you use the correct address when making a purchase.
As we try to ensure the shortest delivery times possible, many of our orders process to our suppliers for production immediately after checkout. This sometimes results in orders being shipped within hours, and so it is not always possible to cancel your order.
While we endeavour to respond to customer emails within 48 hours, due to the volume of correspondence this is not always possible, and so orders may be shipped before we acknowledge your cancellation request.
We incur expenses for ordering your products. If an order is cancelled we therefore reserve the right to charge 20% of the original purchase price to cover these costs.
Products for sale on our website are copyrighted and should under no circumstances be used, copied or altered without our written consent. Legal action will be taken.
Products are not for resale.
Product images and details on our website are as accurate as possible, but please be aware that screen colours and resolutions always differ slightly to the printed version.